INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of products do you offer?

We provide a wide range of fresh and frozen Halal meat products, including lamb and chicken doner kebabs, lamb shish, chicken shish, lamb shoulder, kofte, chicken wings, and more.

Do you offer nationwide delivery?

Yes, we deliver across the UK using our fleet of refrigerated vehicles to ensure the freshness and quality of all our products.

What is the minimum order value for delivery?

The minimum order value is £300 for free delivery. If your order is below £300, a £50 delivery charge will apply.

How can I place an order?

You can place an order through our website, by phone at 07889 030408, or via email at [email protected]. Orders must be placed by the end of the day for next-day delivery.

What happens if I receive a damaged or incorrect product?

We require customers to inspect their orders at the time of delivery. Once the delivery is accepted, we cannot take responsibility for any issues. If you have concerns, please contact us immediately.

Are your products Halal-certified?

Yes, all our products are Halal-certified and produced under rigorous food safety measures, including a fully implemented HACCP system.

Do you accept custom orders?

Yes, we can accommodate custom orders tailored to your specific business needs. Please contact us at [email protected] for more details.

What are your working hours?

Our working hours are as follows:

  • Monday – Friday: 6:00 am – 4:00 pm
  • Saturday & Sunday: Closed
How can I contact you for support?

You can reach us via: